Download the App

Maptician is available on both iOS and Android.

Login

After downloading the app, open it from your home screen. Enter your Organization Name in the designated field. If your company uses single sign-on (SSO), choose Sign-In using SSO and follow your organization's process. Otherwise, log in with your email and password and tap Log In.

Finder

The Finder tab is your primary tool for navigating your office, locating resources, and making reservations. From here, you can browse the map, search for rooms or seats, apply filters, and reserve resources directly from your mobile device.

When Finder first opens, the default map of your current location is displayed with the Location Details panel partially open above the bottom navigation bar.

The Finder Header

The Finder header gives you quick access to the main controls for searching and navigating the map.

• Reset Map (scan icon): Resets the map view back to its default position and zoom level.
• Date/Time Selector (calendar icon): Set a specific date and time to check availability. The map and list results update to reflect availability for the selected time.
• Favorites (star icon): Tap to toggle your Favorites filter on the map and list. When active, only your starred resources are displayed.
• Filter (funnel icon): Opens the Filters panel to narrow results by resource type, status, capacity, features, and more.
• Search Bar: Search for resources, people, or points of interest on the current map by name.
• Map Selector: Displays the currently active map (location, floor, and suite). Tap to open the Available Maps list and switch to a different floor or location.

Resetting the Map

Tap the Reset Map icon (scan icon, top left) to return the map to its default position and zoom level.

Setting a Date & Time

Tap the Date/Time Selector (calendar icon) on the left side of the header to open the date and time picker. Select a date and time, then tap Set to update the map and list to reflect availability for that window.

Favorites

You can favorite any room, seat, or people map object to add it to your Favorites for quick access. When applicable, tap the star icon in the Resource Details panel to favorite that resource.

To view only your favorited resources, tap the Favorites star icon in the Finder header. The map and list will filter to show only your favorite resources. To remove the favorites filter, either select the start icon again or click the Χ icon inside the floating filter.

Filters

Tap the Filter icon (funnel icon) in the header to open the Filters panel.

The Filters panel includes the following options:

• Map: Select which floor or location map to display results from.
• Date: Filter results based on a specific date.
• Resources: Choose the type of resource to display: 
  • All Resources
  • Rooms
  • Seats
  • People
  • Points of Interest (POIs)
  • Parking
  • Assets
  • Lockers

• Status (all map objects except People and POIs): Filter by the availability of the resources on the map:
  • Currently Available
  • Currently Unavailable
  • Reservable
• Capacity (Rooms only): Use the slider to filter rooms by minimum capacity.
• Features: Filter by specific features such as equipment, accessibility options, or other attributes configured by your organization.
• Departments (People only): Filter occupants by the specific department they are assigned to.
• Presence (People only) Filter occupants by their Presence status:
  • Present at Location
  • Working Remotely
  • Currently on Leave
  • Presence Known
• Scheduled (People only): Filter occupants by current or upcoming schedules.

Tap Apply Filters to update the map and list. Tap Reset in the top right to clear all filters.

Applied Filters

Active filters appear as tags below the search bar. Tap the Χ on any tag to remove that individual filter.

Switching Maps

Tap the Map Selector in the header to open the Available Maps list. Maps are grouped by location. Tap any map to switch to it. A checkmark indicates the currently active map.

Searching the Map

Tap the Search this map input field and type any resource or person's name. Matching results appear in the list below, and the map highlights the corresponding resources. 

Tap Clear to reset the search.

Map Highlight toggle button 

Tap to toggle the highlighting of search results on the map. When active, matching resources are highlighted in red on the map for quick visual reference.

Map View

When you open Finder, the map for your selected floor is displayed by default. Pinch to zoom in or out, and drag to pan across the floor plan. Resources are color-coded to indicate their current availability status.

Location Details

Below the map, the Location Details drawer displays information about the currently selected location, including the address, reception contact number, guest WiFi credentials, office manager, and parking information. Swipe up on the drawer to expand it.

List View

When filters or a search are active, a list of matching resources appears below the map. Each result shows the resource name, type, and current availability status. Resources that are available display a Quick Reserve button for instant booking.

Tap any result in the list to open its Resource Details panel and view full details on the map.

Viewing Map from List

When browsing the list with filters applied, tap View Map to return focus to the map with the filtered results highlighted.

Resource Details

Tapping a resource from the list or the map opens the Resource Details panel. This panel displays the resource name, type, availability status, capacity, accessibility information, features, and equipment.

From Resource Details, you can:

• Reservation Calendar - View the resource's full calendar and create a reservation for a specific time slot.
• Quick Reserve - Instantly reserve the resource for the currently selected date and time.

Quick Reserve

The Quick Reserve button is an option for both rooms and seats when the resource is available.

Tapping Quick Reserve for a room opens the New Reservation form. Fill in the reservation details including title, start time, end time, and optional recurrence or buffer times, then tap Set to confirm.

Tapping Quick Reserve for a seat will automatically reserve the resource for the remainder of the current day.

People

The People tab makes it easy to find and locate team members. Search by name, browse the directory, or use filters to narrow results.

The People tab makes it easy to find and locate team members. Search by name, browse the directory, filter by office, or use the Favorites star to quickly access people you have saved.

Tap the Filter icon to narrow results by location, department, tags, presence status, or scheduling status.

Each person in the directory displays their name, title, department, and current presence status. Selecting a person opens their Person Details panel.

The Person Details panel includes four tabs:

• Profile: Displays their name, title, department, location, local time, and contact email.
• Find: Shows their current location on the map.
• About: Displays social and personal information they have shared.
• Notes: Add private notes about this person for your own reference.

Tap the star icon on any Person Details panel to add that person to your Favorites for quick access.

Activity

The Activity tab is coming soon. Check back for updates.

Calendar

The Calendar tab helps you view and manage your upcoming reservations. Navigate between weeks using the arrows at the top of the screen. Days with reservations are indicated with a marker, and tapping a reservation lets you edit or cancel it.

Options

The Options tab provides access to your profile, account settings, and additional tools.

Presence

At the top of the Options screen, under your name, you may see the option to set your Presence location if this feature is enabled for your organization.

Profile

Your profile displays basic information such as your name and email. Some fields can be updated directly from your mobile device, including your preferred first name, pronouns, and cell phone number.

Social

The Social section allows you to share more about yourself with optional fields:

• What I Do
• About Me
• LinkedIn
• DISC Profile
• CliftonStrengths
• Myers-Briggs (MBTI)
• Enneagram

Preferences

The Preferences section is where you manage your personal app settings.

Parcel Management

If enabled for your organization, Parcel Management allows you to add and track parcels.

➡️ How do I route and track a parcel? (Mobile)

Change Password

Tap Change Password to update your login credentials.

Legal

The Legal section provides links to the Privacy Policy, Disclaimer, Terms of Service, Cookies, and Data Subject Access Requests.