What are Notifications Lists and how are they used for services?

Notification lists in Maptician ensure that designated members are alerted whenever a seat or room reservation requires services. These members receive notifications about the reservation and its service requirements, with the option to add the event to their personal calendar. Notification lists can be configured for specific locations, down to individual floors. Additionally, you can assign notification lists to specific resource types within a location, providing precise control over what resources have available services.

Create a Notification List

1. From the Maptician home screen, select the Facility Mgmt tab.
2. At the top of the page, select the Notification Lists tab.
3. Select the + icon to add a new notification list.

4. Add the list name and description, if needed.
5. Click the Create button.

Configure a Notification List

1. Select the desired Notification List, (it will highlight in blue) and select the pencil icon to edit settings, users, and locations.

2. List Information tab: 
   1. Enable the notification list for the resource types. By default, it is enabled for both seat and room reservations. Make any needed changes and select save changes.
   2. Enable list defaults as needed. This enables the notification list for the selected resources but allows users to turn the notification off if not needed. Select save changes if any changes are made.
   3. Enable automatic notifications as needed. This requires the notification list for the selected resource reservations (users do not have the option to turn it off). Select save changes if any changes are made.

3. Fields tab: 
   1. Select Add to set up the desired fields. These fields are customizable so you can add any options to a drop down list, check box, etc. Once a field is created, you can edit or remove it after clicking the field so it turns blue.

4. Users tab: 
   1. Search or scroll to find individuals that need to be notified and select the blue '+' icon to add users to this notification list.

5. Email Addresses tab:
   1. If you'd rather add a distribution list to receive this notification than individuals, add a Name and email for each list.

6. Locations tab:
   1. Add the location(s) for this notification list by clicking into the checkbox next to the location's name.

7. Resource Types tab:
   1. Configure particular notification lists to only appear for specific resource types if desired. By default, any location that is added will have all resource types enabled.

8. If you only want the notification list to appear for certain floors within that location, select the carrot icon on the far right of the location.
   1. This will display a dropdown of all the floors within a location. For the floors where you want the notification list to be removed, just uncheck the checkbox, and resources within that floor will no longer have that notification list.
9. Select OK to finalize the setup.